Helpie FAQ

Helpie FAQ

  • BOOKING PROCESS
  • What are the payment terms?

    After booking with us, you have one week to confirm it, no need to do any payment during the process! You will receive an email with access to the payment form, from where you will be able to pay with credit card or find our bank details for bank transfers. 

    In order to confirm your booking, is needed the payment of at least 50%. We will send you a payment confirmation email, mind that for bank transfer it may take a couple of days. 

    In case only 50% was paid, the second payment can be done any moment before the arrival or once there.

  • What is the minimum age to assist?

    The minimum age to assist without familiars or tutors depends on the location: 

    – 16 years old: Dreamsea Surf Camp France, Dreamsea Surf Camp Portugal Alentejo, Dreamsea Surf Camp Portugal Centro and Dreamsea Surf Camp Spain – Cantabria.

    – 18 years old: Dreamsea Mediterranean Camp, Dreamsea Surf Camp Canggu, Dreamsea Surf Camp Nicaragua, Dreamsea Surf Camp Sri Lanka, Dreamsea Surf Camp Uluwatu, Dreamsea Surf House Portugal.

    – 21 years old: Dreamsea Surf & Glamp France

  • Are special dietary menu options available?

    Of course! Food is a very important matter to us, as it is one of the bases of a healthy and conscious life. We offer in all Dreamsea locations as well vegan, vegetarian, dairy-free and gluten-free options. Also, we try our best to provide good alternatives in case of other allergies or intolerances. Don’t forget to choose it (or write it, in case of allergies) during the booking process.